Scott Kokotan

Service Management Group, Inc. provides research and consulting services. Its solutions include customer experience measurement, employee engagement, OmniView feedback, solutions overview, social monitoring, publishing and brand research. The company was founded by Andy Fromm and Bill fromm in 1991 and is headquartered in Kansas City, MO.

Northwestern University is a private institution founded in 1851 to serve the Northwest Territory, an area that now includes the states of Ohio, Indiana, Illinois, Michigan, Wisconsin and parts of Minnesota. Northwestern has three campuses

The Boston Consulting Group, Inc. engages in the provision of management consulting services. It specializes in automotive and mobility; biopharmaceuticals; consumer products; education; oil and gas; power and utilities; engineered products and infrastructure; financial institutions; and health care payers, providers, and services. It offers big data and advanced analytics; change management; client learning and enablement; and corporate development and financial services. The company was founded by Bruce Doolin Henderson in 1963 and is headquartered in Boston, MA.