Pier Franceso Vago

Part of MSC Mediterranean Shipping Company Holding SA, MSC Cruises SA is a cruise brand that offers its guests an enriching, immersive, and safe cruise experience. The Swiss company has a modern fleet of 22 vessels, with plans to grow to 23 cruise ships by 2025, and options for six more vessel orders in place through 2030. The company's number one priority has always been the health and safety of its guests and crew, as well as the communities at the destinations its ships serve. MSC Cruises is headquartered in Geneva, Switzerland, and is one of the two brands that sit within the cruise division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. The company was founded in 1970 by Gianluigi Aponte. The CEO is Gianni Onorato.

Costa Crociere SpA owns and operates a fleet of cruise ships. Its ships include the ship brands Costa Cruises, AIDA Cruises, and Ibero which offers a variety of sea voyages around the world. The company was founded by Giacomo Costa fu Andrea in 1854 and is headquartered in Genoa, Italy.

Cosmos Tours Ltd. provides travel agency services. The company was founded in 1961 and is headquartered in Bromley, the United Kingdom.

Part of Cosmosguide Holding International NV, Cosmos Transport Services Ltd. is a British company that has been offering affordable guided tours to various destinations for over 50 years. The company is based in Bromley, UK. The company's focus is on providing customers with a memorable experience once they reach their destination.

Institute of Customer Service is an independent, professional membership body for customer service. The firm offers membership services, qualifications and training services, research and insight, and standards and accreditation. The company was founded in 1996 and is headquartered in London, the United Kingdom.

MSC Crociere SpA owns and operates cruise ships. It provides cruise holidays, tourism, travel, packages, hotel, and other related services. The company was founded in 1985 and is headquartered in Naples, Italy.

Goulette Cruise Holding Ltd. is a British company that provides sea and coastal passenger water transportation services. The joint venture company is based in London, UK. The company was founded in 2019.

Part of Cosmosguide Holding International NV, Archers Tours Ltd. is a British company that engages in tour operating activities. The company is based in Bromley, UK and was founded in 1992.