George William Lohr

Everdream Corp. provided personal computer and desktop management software services. It offered end-to-end solution services in hardware, software, Internet access, services, and support. The company was founded by Russell Rive and Lyndon Rive in 1998 and is headquartered in Fremont, CA.

Exigen Holdings, Inc. engages in the provision of information technology business and solutions. The company was founded by Gregory Shenkman and Alec Miloslavsky in 1999 and is headquartered in San Francisco, CA.

YY Technologies provides auto-response software for eBusiness platforms. Its partner solutions program is designed to accommodate various types of business partners including consultants, system integrators, OEMs, and service providers. The company was founded by Kirk Oatman in 2000 and is headquartered in Mountain View, CA.

New Aurora Corp. provides communication software solutions. The company was founded on April 11, 1994 and is headquartered in Menlo Park, CA.

Helpstream is the first company in the world to deliver a truly social customer service and relationship management system. Its products are for companies that need more effective ways to service their customers and build outstanding customer relationships. Helpstream enables companies to stop deflecting and start engaging with their customers like never before. Helpstream is designed and developed by a team of experienced professionals with extensive experience in customer service and relationship management solutions. They set out to build a product that would deliver orders of magnitude improvements in service effectiveness and customer satisfaction. They wound up with a set of products that represent a whole new way of thinking about Customer Relationship Management (CRM). Unlike sales-focused CRM systems, Helpstream is built specifically for Web-driven customer service and support. What's the difference? Most CRM systems in place today are centered on process management, and the only relationships being managed effectively are the relationships between sales representatives and their quotas. They came to the conclusion that companies need to leave behind the illusion of managing customers and instead engage customers on their own terms, as members of a large, vibrant, and self-supporting community. Through the extensive use of social Web technologies deeply integrated with modern customer service and collaboration processes and workflows, Helpstream changes the way companies are able to interact with their customers. Helpstream centers customer interaction not on issue resolution, but on the customer. It connects customers with information, with each other, and it drives effective customer engagement across all business functions. Perhaps most important, Helpstream gives you an opportunity to participate in the conversation, generate positive word of mouth, and extend your brand to include exceptional service. Helpstream's SaaS design makes it fast to deploy, easy to use and affordable. It can be deployed as an integrated complement to existing systems or completely replace what you're using today. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream is a private, venture capital-backed company headquartered in Mountain View, California.