David Andrew Brock

Part of Aros Holding Ltd., Warranty Logistics Management Ltd. is a British company that helps other companies profit from extended warranties, service contracts, and product guarantees. Founded in 2004 and based in London, UK, WLM creates solutions that enable companies to improve their bottom line profitability by adding many percentage points to gross overall profit margins, even with very modest sales hit rates. WLM specializes in aftersales management, enabling companies to design a much stronger aftersales proposition at little additional cost. All maintenance agreements provided under the Goldshield ten-year warranty scheme and all ten-year guarantees and bed cover service contracts sold by Dreams Ltd are provided and managed by WLM.