Matthew Cocks

NOVO 1, Inc. operates as a call center that provides inbound and outbound telecom, interactive voice response, and web-based services in a multi-lingual environment. It offers contact center solutions to logistics, healthcare, insurance, financial, telecom, utility, retail, transportation, and publishing industries in the United States. The firm provides various services including lead generation, customer service, customer retention, problem resolution, and service dispatch to support clients in building customer relationships and growing their brands. The company was founded in 1987 and is headquartered in Fort Worth, TX.